Dubai, UAE June 2024 – SFL Tech Pvt Limited, a leading provider of scalable, integrated logistics management technology solutions, is proud to announce its partnership with Lune, a leading climate impact company based in London, United Kingdom. This collaboration aims to provide SFL’s clients with enhanced visibility into their carbon emissions, fostering greater environmental responsibility within the logistics industry.

Founded in 2021, Lune’s innovative platform accelerates climate action. These tools embed carbon emission calculations and carbon insetting and offsetting into business operations. Recognized for its efficiency and accuracy, Lune’s technology is pivotal in helping businesses understand and mitigate their environmental impact.

SFL’s Vision for Sustainable Logistics

Headquartered in Dubai, SFL Tech has been at the forefront of revolutionizing the logistics landscape. By offering tailored logistics management solutions, SFL Tech addresses the unique needs of supply chain operators globally. This collaboration with Lune aligns perfectly with SFL’s ethos of digitally elevating logistics businesses, enabling them to enhance sustainability goals, engagement, and climate action while making a positive impact on the planet.

“At SFL, our vision is to significantly reduce the carbon footprint of the supply chain industry. Partnering with Lune is a pivotal step towards achieving this goal, providing us with the high-quality data essential for success.

Continue reading SFL Tech Partners with Lune to Enhance Emission Visibility for Clients at Soft Freight Logic.

Soft Freight Logic (SFL Tech), a global leader in logistics and supply chain technology solutions, is expanding into Japan, marking a transformative milestone in the company’s global journey.

Global Impact, Local Commitment:

In a remarkable leap forward, the Soft Freight Logic (SFL) team extends its reach to Japan, embodying a profound commitment to revolutionizing the logistics landscape on a global scale. With a client base exceeding 250+ and a dynamic team of over 100+ professionals across continents, SFL brings a wealth of experience to Japan, aligning global expertise with the Japanese local market’s unique needs.

Digitally elevating Japanese businesses:

Backed by over 300 years of cumulative domain experience, SFL’s core objective is to guide businesses in the supply chain industry toward seamless technology adoption, change management, and digital transformation. Going beyond the conventional boundaries of technology provision, SFL’s commitment transcends solution offerings. It is dedicated to creating an environment where businesses can truly thrive in the digital era.

CEO Ikraam Reyaz expresses, “Our entry into Japan is driven by a profound commitment to empower the logistics sector in the region. We envision being the driving force behind Japanese enterprises with global supply chains, guiding them towards industry best practices for supply chain growth.

Continue reading SFL Elevates Global Footprint with a Strategic Expansion into Japan at Soft Freight Logic.

As of November 2023, Soft Freight Logic (SFL Tech) becomes a proud service partner of Blume Global.

Blume Global is a supply chain technology provider, with direct connectivity to the ocean, air, rail, parcel, LTL, and truckload carriers. Leveraging its digital solutions and years of industry experience, Blume maximizes transportation spend, enhances customer services, and contributes to carbon emission reduction for its users.

SFL, as a technology solutions provider for the logistics and supply chain management industry, has established itself as a valued service and business partner for both CargoWise One and Microlistics.

WiseTech Global’s Acquisition of Blume Global

WiseTech Global (ASX: WTC), the creators of the leading logistics execution software CargoWise, has made a groundbreaking move by acquiring Blume Global (Blume) for an impressive US$414 million. This strategic leap solidifies WiseTech Global’s commitment to leading the way in supply chain solutions, with a clear focus on enhancing visibility and process efficiencies throughout the entire supply chain.

Richard White, Founder and CEO of WiseTech Global, emphasized the strategic significance of this acquisition. It propels WiseTech Global’s capabilities in one of its six key CargoWise development priority areas—specifically, the integration of rail into its landside logistics offering in North America, acknowledged as the world’s most complex and largest logistics region.

Continue reading SFL Becomes Service Partner of Blume Global Empowering the Next Era of Logistics Excellence at Soft Freight Logic.

CargoDoc, our automated data entry elimination tool, simplifies data input for Freight Forwarders and 3PLs using CargoWise. Whether it’s customs declaration or Accounts Payable, CargoDoc streamlines the process with its advanced features. With versatile document upload options, including email extraction, E-Doc uploads, and shared drive sharing, its advanced AI algorithms extract data without rigid templates.

We’re excited to announce that CargoDoc has received a significant upgrade. Let’s dive into the enhanced features that will further elevate your experience.

Update #1: Improved User Interface and an Enhanced Dashboard

A new dashboard screen has been introduced, offering users a more intuitive and informative experience. This screen now empowers CargoDoc users with several options to visualize their activities, track the quantity of document uploads, access supplier-related information, and utilize data filtering functionalities.

Update #2: Revamped Shipment Dashboard

We’ve invested significant effort in enhancing the shipment dashboard. It now boasts a range of functions that allow users to navigate seamlessly between different screens. We’ve introduced numerous metadata enhancements for each platform transaction, making it easier for users to oversee transaction details without the need to open each one individually. Our newly introduced search and sort features enhance convenience and efficiency all in one page.

Continue reading Automating Customs Data-Entry Just Got Better at Soft Freight Logic.

Continue reading Soft Freight Logic and Knight’s Move Consulting Partner to enable transformative supply chain technologies at Soft Freight Logic.

Introducing Imran Kabeer, our Head of Marketing at SFL!

Continue reading Imran Kabeer Joins SFL as Head of Global Marketing at Soft Freight Logic.

Seamless Support for CargoWise Users: Empowering Supply Chain Management Companies through Helpdesk

WiseTech Global’s CargoWise allows freight forwarders to consolidate their operations through a single system, unlocking productivity, whilst eliminating redundant workflows and overlaps.  

However, this platform that is rich in features, and a wide range of functions can be overwhelming for users, according to our research, clients of CargoWise One, utilize only 30-50% of this powerhouse; and in order to fully leverage the potential benefits of CargoWise, users need to have a deep understanding of the system and its features, which is where the essence of support comes in.

As Platinum accredited service partners of CargoWise One, through our years of consultancy services, we understand the need to develop internal competencies of the technical aspects of CargoWise, and guidance to operate their logistics business with confidence and efficiency. 

Through SFL Helpdesk, users can get assistance in setting up, operating and customizing their deployment to meet their specific business needs. We address varying degrees of escalations with quick turnaround times and resolutions, minimising the impact on your business.

In 2022, we resolved 10,800 tickets

Last year, our team received 10,800 helpdesk tickets from clients who needed assistance with CargoWise usage.

Continue reading Helpdesk Support for CargoWise Users at Soft Freight Logic.

We are delighted to share exciting news about the latest updates in CargoWise’s integrated solutions for custom clearance.

Custom Manifest (CCT) – Mandatory in Brazil – Flights & Vessels

Starting July 1st, all companies operating in Brazil must adhere to the new mandatory requirement of Custom Manifest (CCT). It is crucial for companies to present the Customs manifest at least 4 hours before flight and vessel arrival to avoid penalties. Non-compliance with this regulation can lead to significant fines of $1000 USD per house. To ensure your business stays compliant and penalty-free, make sure to configure your system correctly and provide the necessary operator training.

Customs Brokerage Module – Enhanced Functionality – March ’23

CargoWise introduces its highly anticipated Customs Brokerage module in Brazil, empowering you to navigate customs processes with ease and efficiency.

With this native functionality within the CargoWise platform, you can now seamlessly handle customs procedures, benefiting from streamlined workflows, enhanced accuracy, and guaranteed trade compliance.

Nota Fiscal – Streamlined Reporting – Jan ’23

CargoWise has achieved seamless integration with the API’s published by the Prefeitura for 12 cities across the country including Belo Horizonte, Rio de Janeiro and Sao Paulo to report sales of taxable services through the Nota Fiscal Electronica de Servicos (NFSe) system.

Continue reading Boost Efficiency & Compliance with CargoWise’s Customs Solutions in Brazil at Soft Freight Logic.

Dubai, UAE/ Paris, France, March 2023 – Dubai-based Soft Freight Logic (SFL) – a specialised software company that focuses on the global technology requirements of the supply chain industry, announced the joint venture with a long-standing partner – TNP Consultants, a France-based management consulting firm that works across the banking, pharmaceuticals, automotive, retail & luxury, and transport sectors. The partnership was established on March 2023, worldwide, to form TNPSFL Management Consulting LLC which fortified the collective offering of both global entities, unifying the expertise of their global workforce, diverse skills, multi-industry expertise and customized solution creation capabilities along with in-depth expertise on Cargowise.

TNPSFL Management Consulting LLC is poised to offer the best of both worlds leveraging SFL’s extensive experience, Cargowise Platinum Partner status and logi-tech-focused solutions; alongside TNP’s business transformation consultancy services, multi-disciplinary industry expertise and strong European presence. The unique collaboration is set to revolutionize the industry, providing unmatched technology and transformative solutions for supply chain operators in Europe and across the globe through design and developments that empower global economic activities via logistics and supply chain enhancement.
Speaking with CEO, Soft Freight Logic (SFL Tech) – Ikraam Reyaz, commented on the evolution of supply chain markets, stating: “Supply chains are shifting the landscape of modern economics and trade faster than ever before.

Continue reading Transforming the global supply chain sector: Soft Freight Logic and TNP Consultants Announce JV at Soft Freight Logic.

To say that the introduction of ChatGPT has caused quite a stir would be an understatement.

Social media screams ChatGPT with everyone having a say about the latest development in the AI space. 

But enough about “will ChatGPT take my job”. From a B2B perspective, what are the enterprise use cases of ChatGPT?

A well-known example is Microsoft incorporating ChatGPT into Bing, its search engine, and its Office Suite.

But what other potential applications does ChatGPT offer for a business? How will ChatGPT influence supply chain operations in the future? What integration capabilities does it provide to streamline complex supply chain systems?

Conversations around AI as a useful technology are popular among businesses. In a previous blog, we identified Artificial Intelligence(AI) as one of the top four digital trends of 2023 in the supply chain industry. 

And looking at the immense hype around ChatGPT and its impressive ability to understand natural language and generate human-like responses – it’s safe to say that more businesses are talking about AI and its benefits to their supply chain.

With this article, we are joining the conversation too. Keep reading to understand what the supply chain has been able to achieve with AI so far, and how ChatGPT could affect digital adoption in the supply chain industry.

Continue reading How the supply chain benefits from ChatGPT and AI at Soft Freight Logic.

SFL is now Platinum accredited for Warehouse and Gold accredited for Workflow. This accreditations upgrade is a testament to our team’s growing expertise and commitment to delivering high-quality digital solutions that help your business achieve its digital transformation goals. To achieve these accreditations, we have demonstrated our technical competency and successful delivery of recent customer projects.

Our sincere thanks go to our Co-Founder Raja Ratandeep, and Warehouse Project Manager, Saurabh Vishal for their invaluable support.

Continue reading SFL receives Platinum accreditation in Warehouse and Gold in Workflows at Soft Freight Logic.

In episode 5 of the SFL Podcast, we had the pleasure of speaking with Kevin Apolonario, the  CEO of Kev Tech Academy. 

• Kevin provides valuable insights into the ticketing portal, offering a behind-the-scenes look at the platform. 
• He emphasizes the significance of expert training and talks about the critical role of running metrics in tickets to ensure optimal performance and customer satisfaction.

He also highlightsthe importance of having a variety of skills in today’s era, making it a must-watch for anyone interested in entrepreneurship and technology.

Continue reading Technology Adoption & Helpdesk Support Explained by Kevin Apolinario at Soft Freight Logic.

What are the key trends in digitalization that we’ve observed in our clients’ top management?

Imrah, our Director of Digital Adoption, explores the ever-increasing needs and patterns of logistics businesses as they face the wave of digitalization that is upon us and the challenges that surround not riding it.

  “I’m told that many of the technology initiatives being driven by top management are facing tremendous challenges in the implementation phase. Resistance to change is not something new…”  

To take advantage of and understand the five key trends she’s addressing, this video is for you!

Continue reading 5 Insights from our clients on digitalization at Soft Freight Logic.

Alhamdu Yaro, Product Specialist at SFL Insights, recently hosted a webinar on the topic of ‘Leveraging Tracking and Analytics in the Supply Chain in 2023’. During the webinar, he covered the evolution of tracking and analytics, as well as the benefits and challenges of utilizing this data for decision-making in the freight forwarding industry.

During the webinar, one key topic of discussion was the importance of having a comprehensive digital tool stack. An overview of the Analytics module of SFL Insights was also provided, demonstrating how this tool can help freight forwarders gain greater visibility into their operations.”

Continue reading SFL Insights Webinar: Leveraging Tracking and Analytics in the Supply Chain in 2023 at Soft Freight Logic.

Case Study

Continue reading How to streamline supply chain operations through CargoWise implementation and integration at Soft Freight Logic.

Women should not be favored over men in business. Such an approach, at its core, is disastrous.

Continue reading The state of female representation in the logistics industry at Soft Freight Logic.

Case Study: Challenges in manual workflow, increase visibility, and efficiency in the logistics industry using Advanced Workflows (CargoWise) automation.

Continue reading How To Eliminate Manual Workflow Challenges at Soft Freight Logic.

Learn how warehousing operations can be centralized and streamlined through digitization and automations available in the industry today. As technology providers and service partners of both CargoWise and Microlistics, SFL is proud to offer digitization of your asset management system.

Continue reading Comprehensive tools to power your warehousing digitization at Soft Freight Logic.

Learn what drives supply chain digitalization, the logistics industry in 2022, and digital trends for 2023: blockchain, digital literacy, automation, 5g

Continue reading Supply Chain Digitalization in 2023: Trends, Statistics, Technology at Soft Freight Logic.

Learn how employee burnout can affect your company’s productivity and profitability. Find out what you can do to minimise burnout and create a culture where employees are happy and productive.

Continue reading Addressing employee burnout as a logistics leader at Soft Freight Logic.

Learn how the CargoWise WMS can turn your warehouse into a revenue generator. Cut costs, save time, and raise productivity with SFL’s CargoWise implementations.

Continue reading 256% spike in warehouse productivity for African Logistics Services at Soft Freight Logic.

Implementing CargoWise means your logistics business will be able to centralize all its business operations, execute complex logistics transactions, and manage freight operations from a single, easy to use platform. Because CargoWise implementation is complex and consists of multiple modules such as Customs, Rates & Tariffs, Warehousing, Freight Forwarding, and Finance etc., the implementation process can be long and daunting – as the structure, location, and function of your business plus the ability of the implementor and your branches and teams to work in tandem is crucial.

As a Platinum Certified CargoWise One service provider, in this article we introduce you to the Business Intelligence tool we offer you along the way right from the get-go. This tool provides visibility, transparency, and accountability of the implementation process – an in-depth view of every single task to a big-picture perspective – for the different stakeholders involved. Below are the Top 5 features of the Business Intelligence (BI) tool we offer you during CargoWise project implementations.

1. Summary View for Steering Committees

Reviews to be performed by steering committees become a breeze due to the capability of the BI tool to scan tons of data and real-time analytics and present them in a summarized fashion via rich visuals and graphics.

Continue reading Top 5 features of the Business Intelligence (BI) tool we offer you during CargoWise project implementations at Soft Freight Logic.

Learn why diversity and inclusion are important to logistics. Discover the business case for an inclusive workplace and how it affects the bottom line.

Continue reading Why Diversity and Inclusion Matter in Logistics at Soft Freight Logic.

In this case study we discover the challenges experienced by RTW USA and how a Global CargoWise One implementation reduced their entry tasks by 80%.

Continue reading Global CargoWise One Implementation for RTW Reduces Data Entry Tasks by Eighty Percent at Soft Freight Logic.

In this episode we deep dive into the effects of the Ukraine-Russia War, the consumer needs and wants, port congestions, port infrastructures, road and rail freight, the effect it has on Exports and how it is affecting the supply chain. Sal also humbly explains how a Professor became a YouTube Sensation for his podcast channel ” What is Going on With Shipping?” https://youtube.com/c/WhatisGoingonWi…

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• CargoWise
• Case Study
• Industry
• Leadership
• Press Releases

Continue reading Supply Chain Crisis Explained with Salvatore Mercogliano at Soft Freight Logic.

Learn how you can create a logistics company culture that brings the best out of people of all ages. Leverage the differences between generations to retain talent.

Continue reading How To Create A Synergy Between Different Generations In Logistics at Soft Freight Logic.

Being productive isn’t a one-time destination, it’s a journey. Extracting greater value from processes, improving operational yield, and providing a higher quality of service to customers are all crucial to remaining competitive.

Continue reading Logistics Businesses Aim To Go Paperless To Increase Productivity at Soft Freight Logic.

With SFL Insights they reduced their data entry tasks by 88%

In a world that is always evolving, it seems as though there has been an overnight acceleration into digital space. The freight forwarding industry is competing to become digital forwarders as many businesses are growing into digital transformers.

Sozo Logistics through visionary leadership and a growth driven team has become one of the first South African freight forwarder businesses to offer their clients a White Label Mobile and Desktop App that is directly integrated with their CargoWise One system.

Company Overview

A privately held global logistics company, SOZO Logistics has operations in South Africa and the United States in addition to a wide network of partners around the world. Shareholders are personally invested in the company, which was founded 19 years ago with the ideals of a corporate logistics firm and the flexibility of owner-management, to ensure that every shipment is handled with individual care.

Total savings from Automation by SFL Insights

Solutions

1. Automate tasks and workflows
2. Automate track and trace and Quote process with Webtracker
3. Limitations with Webtracker was replaced with a Mobile and Desktop App version of SFL Insights
4. Increase internal communication with WhatsApp chat on app
5. Easy upload of documents synced with your CargoWise One system
6. Built in automated notifications when milestones or docs added, Credit limit increases Warehouse CW1 Automations

With the implementation of SFL Insights, SOZO logistics revolutionized their operations, benefiting from user-friendly document uploads directly into their CargoWise shipment files.

Continue reading Sozo drives digital transformation using sfl insights at Soft Freight Logic.

The recent European supply chain industry trends have not been void of challenges. Since the COVID-19 outbreak led to several border blockades, the industry has not recovered from several backlogs, capacity constraints, and highly delayed delivery periods. 

European companies have consequently adopted technological strategies to resolve their supply chain problems. But, the adopted solutions still seem to not give the expected outcome as the challenges are persistent. 

Another influence that has complicated these issues is the ongoing war between Ukraine and Russia. Several businesses and business associates within these countries and regions are in disarray. 

The emerging challenges due to the war may last for a long time. Hence, it is vital to take a critical look at these issues and draw inferences that will enable a serene supply chain industry.

Significant Challenges Disrupting European Supply Chain Technology

Here are some challenges hitting the European supply chain and logistics technology and how they affect the supply chain industry.

The disparity in Tech-Adoption and Talent Shortage

The integration of supply chain visibility has led to some upgrades in the telematics involved in the supply chain. Recent technological inventions that are geared towards improving better service delivery have become too complicated for workers in the supply chain industry.

Continue reading Europe’s Supply Chain Technology Challenges: Balancing Privacy and Trust at Soft Freight Logic.

Microlistics is part of the WiseTech Global Group and are transforming supply chains one warehouse at a time with a motto “Warehousing Made Simple” (WMS).

Continue reading SFL Partners With Microlistics To Optimise and Transform How You Do Warehousing at Soft Freight Logic.

Awesome interview with the beautiful and hardworking Racheal Deep on her gymnastics journey. SFL is so proud of you and we supporting you all the way! SFL is sponsoring Rachaels coaching expenses because who better to understand why coaching is so important than SFL. Consultants who coach their Freight Forwarder clients everyday to become stronger, better and winners.

Continue reading SFL Is Proud To Be Supporting Rachael In Her Gymnastics Journey at Soft Freight Logic.

Read Below for a Full Case Study on How RIF Increased their automations by reducing Data Entry Tasks.

Company Overview

RIF, an existing CargoWise One user established in Hong Kong in 1990, the company name “Rockwood International Freight Limited” was adopted following an independent move from the original parent company. RIF Worldwide was established in the UK in 2002 and represented the first move by the company into the European market.

They specialize in providing international transportation services, to and from all points in the world, via air, ocean and road. Their comprehensive global network has been established to meet their customers’ ever-changing needs.

When losing turned to winning

Challenges

Client was not fully satisfied with their expectations from their service provider in terms of the VAT and TAX setups on their system. VAT was being charged inaccurately to customers and this opened the business to higher risk.

RIF also established that they were not making full use of their CargoWise One System automations to move them to a Digital Forwarding space.

After a further consultation with the client and identifying the area where automations can be accelerated to further elevate the client digitally.

Continue reading RIF WorldWide Logistics Reduces Data Entry Tasks by Eighty Five Percent at Soft Freight Logic.

Learn how to become an employer of choice with Gen-Z talent entering the workforce. Set up your company to attract the best of future talent.

Continue reading Four ways leaders can harness the Gen-Z talent entering logistics at Soft Freight Logic.

During the pandemic, the Logistics industry faced a number of challenges, including Labor Shortages resulting from sick leave, quarantine, isolation periods, false alarms, the loss of loved ones, and pressures from existing supply chains that had to deliver more than expected.

Supply chain companies were under immense pressure to deliver within specified timeframes with fewer resources due to the rise in e-commerce sales and the import and export of essential goods, such as medical supplies.

Continue reading 487 Data Entry Hours Saved for Global Automotive Logistics Company at Soft Freight Logic.

Using robotic process automation ( RPA ) keeps on redefining logistics. Logistics industries use RPA to better manage shipments from their fulfillment centers to customers globally. 

In this Webinar the Host Imrah Chizyuka the Director of Digital Adoption in Soft Freight Logic tackles

1. ERP System Limitations
2. DHL Logistics Automated Data Entry Case Study
3. Effective RPA Implementation in Logistics Companies
4. Customised Supply Chain Data Entry Solutions

• CargoWise
• Case Study
• Industry
• Leadership
• Press Releases

Continue reading Webinar: Robotic Automation in Logistics at Soft Freight Logic.

Optimise your warehouse operations using Robotics and your ERP system CargoWise One. And use AI Technology for greater warehouse visibility in 2022.

Continue reading How to Use Technology to Optimise Warehouse Operations in 2022 at Soft Freight Logic.

WisteTech Global partnered with Reuters Events, surveying more than 480 logistics professionals to uncover how businesses can drive productivity within their operations, and the crucial role that technology will play in achieving this. Check out some of the findings.

As the demand continues to skyrocket so do constraints on time, money and resources. With the right investment and correct technology you can unlock new productivity gains and meet your customer needs now and in the future.

Continue reading Global logistics: The link between technology and productivity at Soft Freight Logic.

In recent years, several challenges have negatively affected the supply chain globally. For instance, the vacuum created by the impact of the pandemic in 2020 is still vigorously testing the resolve of the supply chain and logistics industry.

Another massive hit for the logistics industry is the recent Russian-Ukraine war affecting significant sectors worldwide. In addition, pandemic-hit China has also resulted in congested port operations and freight backlogs.

Amidst these industry challenges, the U.S is a significant player in the logistics and supply chain business. In addition, geopolitical crises, shortage of labor, and problems with LTL are gradually becoming growing concerns affecting not only the U.S. but also other countries.

In truth, the U.S. plays a huge role in the supply chain. This means that unchecked issues will create ripple effects in the global logistics industry. 

This article discusses some of the challenges of the supply chain and logistics industry in the U.S. We will also explore some of the ripple effects of these challenges in other countries worldwide.

4 Challenges of the U.S. Supply Chain & Logistics industry

The challenges facing the supply chain and logistics industry in the U.S.

Continue reading Top 4 Challenges of the U.S. Supply Chain Industry & How it Affects the Rest of the World at Soft Freight Logic.

Learn why you need HR technology to succeed in the future as a logistics leader. Explore the change of mindset and the tech upgrades you’ll need. Get started today with CargoWise implemented by SFL.

Continue reading The Role of HR Tech in the Future of Work at Soft Freight Logic.

Take a listen to the amazing video of Kovini Moodley (CA(SA) and CEO of Boss Babes of South Africa). An amazing interview focusing on the Great Resignation, Importance of Risk Management in Business and how digital solutions can decrease audit risk if done with the correct service providers.

We live in a world where we are able to empower others through skill sharing, Boss Babes of South Africa is the perfect digital channel that allows skilled individuals to leverage their power through knowledge transfer initiatives and digital masterclasses – Kovini Moodley (CEO of Boss Babes of South Africa)

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• Case Study
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• Leadership
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Continue reading Mitigating Business Risks with Kovini Moodley CA(SA) and CEO of Boss Babes of SA at Soft Freight Logic.

You might be familiar with the concept of the Metaverse, but how does it work? Making sense of the Metaverse is similar to trying to understand the internet back in the ’70s. We take a look at the logistics space with a shortage of labour.  In order to grow and digitise, the supply chain sector needs people to join it.

Companies are developing new strategies to keep up with the new industry challenges. No longer are they confined to textbook business best practices. With climate change challenges in Canada, South Africa, and China’s recent COVID-19 lockdowns we notice that in order to retain good talent, organizations can provide new positions, new job duties, and digital strategies, while also offering more flexibility and increasing mental health in the workplace.

Mental Health in the Logistics Space

With a rise in workplace-related stress, illnesses and mental health issues, 52% of working adults in the travel, transport and logistics industry believe that businesses are not doing enough to support the physical and mental wellbeing of their employees, according to a new study by Westfield Health.

Those working in logistics face an incredible amount of pressure. They are under pressure to meet deadlines, build client relationships, update customers, submit to port and tax authorities on time, and not forget the amount of work that needs to be done with the least amount of time and errors.

Continue reading The Metaverse, Mental Health and Flexibility in the workplace at Soft Freight Logic.

Take a listen to our Digital Adoption Officer, Imrah Chizyuka, explaining how our CargoWise Consulting works and how our BPO service uses RPA and OCR for faster turnaround times.

Continue reading SFL Ecosystem | Business Process Offshoring | RPA and OCR | CargoWise Consulting at Soft Freight Logic.

Customers around the world are expecting a faster delivery time and companies are in need to find solutions to ensure goods are delivered across borders in a fast and affordable manner.

Continue reading Digital Trends to Increases Sales in Logistics Industry 2022 at Soft Freight Logic.

The news of the Russian-Ukraine war has been trending since it began in early 2022. Countless lives and properties have been lost in the conflict. 

Besides the humanitarian crisis the war has caused, there have been disruptions in global supply chains. As if this is not enough, the recent pandemic-triggered lockdown in China has further strained the logistics industry.

Downgrading its earlier prediction in January by 0.8 and 0.2 percentage points, the IMF predicts that the world’s economy will expand by 3.6% in 2022 and 2023. This is a clear drop from the 6.1% growth of 2021 – this can be attributed to the war.

Let’s not even get started on what this will mean for price inflation globally. The supply chain has been fragile since the pandemic, only slowly recovering. In this article, we discuss how the Russian-Ukraine conflict will further threaten the stability of the logistics industry globally.

3 Industries That Are Suffering Major Hits From The Russian-Ukraine War

The multiplying ripple effects of the conflict in Ukraine and Russia are not just felt in these regions. On the contrary, these effects have become ‘seismic waves’ affecting many businesses and countries. 

For instance, Russia is among the world’s top natural gas, coal, and oil exporters.

Continue reading How the Russian-Ukraine War has Impacted the Global Logistics Industry at Soft Freight Logic.

Listen to KellyLynn McLaughlin unplanned but destined journey as a Commercial Truck Driver. Her younger days of being a pilot of being adventurous really made her take the leap to not have regrets but rather push forward and explore a new world.

Listen to her challenges of being unique and breaking barriers in this Industry.

KellyLynn breaks barriers and embraces her uniqueness

Continue reading KellyLynn McLaughlin from Pilot to Truck Driver at Soft Freight Logic.

Great Interview with Terri Danz, President of Crest Container Lines.

Listen to her journey and challenges of being in the Logistics Industry as a Women in Leadership.

Continue reading Woman In Logistics,Terri Danz, displays courage through her challenges at Soft Freight Logic.

We see how much the world has evolved during this pandemic. There has been an acceleration in the usage of technology that was always there but just underutilised.

Logistic companies are known for mundane tasks and an accumulation of paperwork. Whilst the demand in e-commerce increased which put immense pressures on the Logistic and Supply Chain Industry.

It is evident that along with technological advancements finding quality skills is crucial to ensure operations are run smoothly.

According to McKinsey, the successful implementation of AI has helped businesses improve logistics costs by 15%, Inventory levels by 35%, and service levels by 65%.

What is AI technology?

The definition of artificial intelligence is the theory and development of computer programs that are able to do tasks and solve problems that usually require human intelligence. Things like visual perception, speech recognition, decision-making, and word translation are all things that would normally need human intelligence, but now computer programs are able use their intelligence and capability to solve these tasks.

There are many ways to implement AI into the supply chain and into the logistics sector. It improves logistics processes and reduces costs. It also plays a major role in automating routine tasks to improve the speed and accuracy in numerous back-office applications.

Continue reading How are Logistic Companies Using AI Technology at Soft Freight Logic.

An extraordinary interview with Amanda O’Brien, Director at Australian Worldwide Logistics T/As Xtreme Freight on her journey in the Logistics Industry and how humility in business is key.

“People are the greatest commodity of this Industry”

Amanda ‘O Brien

Full video Interview with Amanda ‘O Brien and Saadiya Fahim

Continue reading Xtreme Freight Director, Amanda O Brien says humility in business is key at Soft Freight Logic.

ERP is at the centre of any organization’s automated effort. AI works to maximize the value of an ERP by improving process, saving time, and increasing the bottom line of the organization. 

AI is a natural partner to ERP.

In fact, according to Gartner, as much as 80% of emerging technologies will have artificial intelligence as a key component. AI allows ERP vendors to improve ERP systems using machine learning and natural-language interfaces. The AI in ERP systems provides actionable data insights enabling companies to improve their operational efficiency.

5 Ways to look at the impact of AI-run ERP systems on logistics companies and the improvement we can expect in the operations. 

1 – Improve Productivity with Superior Business Insights

Logistics businesses involve several complex and sometimes long processes. Identify potential risks before-hand to ensure that the correct strategy can be put in place so the business will not be negatively affected.

AI-enabled ERP systems supply real-time data, reinforcement of which can facilitate effective decisions making that can significantly speed up the logistics process.

Data-driven, autonomous supply chains and logistics operations impact business optimization to the level that was previously unimaginable.

2 – Improve Forecasting Capabilities

AI enables organizations to keep track of past concerns, identify repeated trends, and make more accurate predictions about the forthcoming periods.

Continue reading How will AI Implementation Impact your ERP at Soft Freight Logic.

Supply chain mapping allows you to put strategies in place to rapidly react when there are supply chain problems like a supplier faces a shortage, an order gets lost in the system or unpredicted industry challenges.

David Leifsson is a Supply Chain guru with knowledge on carbon footprint in the supply chain Industry.

Listen to David Leifsson explaining how supply chain mapping can assist your business and how AI and your ERP can do the work for you.

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Continue reading Supply Chain Mapping with your ERP at Soft Freight Logic.

Your warehouse is an important part of your customers’ buying experience.

To provide excellent customer service in a fast-paced industry, it is important to ensure warehouses have the necessary stocks beforehand to get the products to the customer at the right time.

Why is warehousing important?

1. It is the central location between storing, receiving, and dispatching goods to the end-user.
2. Secured storing of goods and better inventory management
3. Reduce shipping costs by delivering goods as a whole rather than one by one.
4. Store goods that can go out of season and resell surplus goods when in demand.
5. It is like an insurance policy that your goods will be well kept in the condition that it needs to.

The use of Robotics in Warehousing

The first robots introduced to the supply chain were seen in manufacturing. The first robotics patent was filed in 1954 by George Devol which was granted in 1961. The first industrial robot was created by his company, Unimation in 1956. The first introduced robot was only able to move material about dozen feet.

Robotics arms that could be operated using programming were the first use case of robotics in the supply chain.

Continue reading Optimise your Warehouse Operations with Robotics and your ERP in 2022 at Soft Freight Logic.

AI has taken a major role in digitally transforming the logistics and supply chain industry for the past few years. Here’s how AI Automation in warehousing provide greater visibility.

Artificial Intelligence has taken a major role in digitally transforming the logistics and supply chain industry for the past few years. With the increase in demand for the industry and the processes becoming more and more complex, businesses have developed AI applications to analyse data and streamline operations. 

Use of AI for warehousing

Optimizing workflows using AI at warehouses is one-way freight forwarders can stay ahead of the current disruptions affecting the industry while also reducing their operating costs.

Most companies use Warehouse Management Systems to seamlessly manage operations. However accurate data entry into these systems is important to ensure correct decisions are made. AI is one way to ensure your data extraction into these systems is done accurately.  AI can understand different data from various formats and extracting unstructured data into structured data ensuring accuracy.

Visibility

Using AI, it will be possible to analyse data gathered in the warehouse to make accurate forecasts about inventory. This information can be used for inventory processing allowing to improve efficiency and increase profit.

Continue reading AI Automation in Warehousing for Greater Visibility in 2022 at Soft Freight Logic.

This article will explain what the metaverse is, why logistics leaders should pay attention, and how the industry can benefit from it.

The logistics leader’s guide to the metaverse: building relationships using virtual worlds

Why should you care about the metaverse as a logistics leader?

It is impossible to use the internet and not come across the term metaverse these days. Facebook rebranding as Meta was perhaps the top headline that started the buzz. Artists like Travis Scott and Ariana Grande performed concerts in the metaverse, setting a new trend. In the business world, Microsoft and  Meta have already invested billions of dollars into the metaverse.

But the metaverse is not still well understood by some business leaders. That could cost their companies greatly in the future. The metaverse market is projected to be worth 1.3 trillion dollars by 2030.

Learn about the metaverse and how you can use it to build relationships as a leader in logistics.

Glossary of metaverse terms, based on information from Financial Times, Wunderman Thompson, VR Glossary, and CoinMarketCap

What is the metaverse?

Continue reading How Logistics Companies can use the Metaverse to build relationships at Soft Freight Logic.

Norvik Cargo, a full freight forwarding service for 25 years based in New York, had a goal in 2021 to digitalize their business and increase the customer service levels.

Listen to Nikita Coelho on their challenges in the business and how SFL assisted with the solutions.

https://www.norvikcargo.com

Continue reading How a Website Redesign and Webtracker Reskin Digitalised Norvik Cargo at Soft Freight Logic.

In this video, our Digital Adoption Strategist Imrah R Chizyuka, speaks about a common, well-trodden journey our clients at SFL take with our solutions.
 
They usually start off by adopting ‘Web Tracker’ which is the #CargoWise built shipment visibility tool, and then they move onto the more advanced, customizable ‘SFL Insights’ – which is the white-label mobile & desktop app that basically brings all of your shipment data into the palm of your hands.
 
But throughout these steps, our clients have utilized our traditional and non-traditional BPO services as well. Why, you wonder? Well, watch this video to find out!
 
To discuss getting started on your logistics business’s own journey with such solutions, feel free to book a consultation call with us via our website or email us: connectwithus@softfreightlogic.com

Continue reading Webtracker and BPO Ecosystem at Soft Freight Logic.

In order to track the shipment with ease, businesses are largely depending on shipment tracking system software. From tracking the item in real-time to knowing the exact delivery time, shipment tracking platform assists at every stage.

Continue reading Introducing SFL Insights | Customizable web/mobile app for Freight Forwarders at Soft Freight Logic.

The CargoWise Certified Professional Program presents
a unique opportunity to develop and showcase your
specialized skills and knowledge with the logistics
industry’s leading software platform.

As you earn levels of certification, you will become an indispensable
resource for your team and your entire company as a recognized
application expert.

Demonstrate your mastery, lead by example,
and show everyone how to work simpler, faster, and better
with CargoWise.

CargoWise-Certified-Professional-Program-FAQsDownload

Continue reading CargoWise Certification Frequently asked questions at Soft Freight Logic.

In the moment, however, transformation can be overwhelming and full of uncertainty. Digital business transformation invites—and dares—an organization to reinvent itself with the goal of delivering enhanced, modern experiences to customers and a streamlined, efficient workflow internally.

In this article by Wisetech Global : Driving digital transformation: 5 questions for logistics leaders

So how are successful logistics companies using technology to reduce risk and move faster than their competitors?

Drawing on our experience and lessons learned from the past few months, we believe logistics leaders should consider the following questions.  

Question 1: Are your operations streamlined on one system, or are you reliant on multiple, patched together software systems that don’t talk to each other?

Manually entering and transferring data between different software systems and operators is time-consuming and the potential for error increases every time information is re-keyed – especially when you’re facing language, legal and localisation differences.

CargoWise is a single platform logistics solution. This means users can access the same information on the same database at the same time, regardless of where they’re based.

For example, when a purchase order is entered by an operator or received via EDI from a customer or third-party, CargoWise automatically notifies the appropriate users of the booking request, who can then view the details and decide on the most efficient shipping method and schedule.

Continue reading How to lead your organisation into Digital Transformation at Soft Freight Logic.

Take a listen to the full video below to hear what Jade has to say about the Airfreight Industry, Leadership, Digitisation and Humanitarian Aid.

Continue reading Airfreight is Vital in sending Humanitarian Aid at Soft Freight Logic.

Well done, MTS! Your efficiency, diligence for growth, and visionary decision-making are testament to the competitive advantage your enterprise holds; and we’re proud to work with you!

Continue reading How your ERP can Streamline your Finance Activities at Soft Freight Logic.

Get the best practices and invest in a service partner that can boost productivity in your business and to gain that seamless flow of data.

The benefits of using a CargoWise Service Partner

With deep technical and system experience, CargoWise Service Partners examine your unique business needs and recommend configurable solutions that deliver real value, fast.​ Hear some of CargoWise Partners share how they can help you achieve your digital transformation goals in record time.

Boosting productivity with a CargoWise Service Partner

Read our article Do You Have the Right ERP and Offshore Development Partner in Logistics and listen to the below video and learn how a CargoWise Partner can help your business boost productivity.

Continue reading Why do I need a CargoWise Service Partner at Soft Freight Logic.

The logistics industry is undergoing unprecedented change, bringing about both risk and opportunity for freight forwarders. Its those that can adapt to change they are the one who will be in the strongest position.

There are various of adjacent tools available in the industry such as BI tools, Mobile devices, Integrations and reporting.

Companies will definitely be looking into gaining information to make better decisions whilst also staying compliant.

Listen to the video below on how some CargoWise Partners provide insights into the industry trends they’re seeing and future challenges.

Continue reading 2022 Logistics Industry Trends at Soft Freight Logic.

CargoDoc is compatible with your CargoWise system. Capture AP invoices directly to your ERP system.

You can use CargoDoc with our without provisions/buy rates added onto the system. Below is an overview of what you can expect by using this automated data entry tool.

1. With or Without Provisions 

– Easy reconciling of invoices to vendor statements for finance department 

– Accuracy and timeously capturing of data ensures real time visibility of shipment file costs 

– Under recovery of shipment costs is easily identified and can be recovered in time from the client. 

– Assisting procurement to negotiate better rates per trade lane. 

– Increase overall productivity and profitability of the business by spending more time analyzing shipment file data than capturing data. 

2. Without Provisions

– Buy rates of vendors do not need to match on CW1 system to capture data of invoice 

– and no. 1

3. With Provisions

– Agreed rates with vendors are added onto the system 

– When AP invoice amounts agree to provision- automatic posting of invoices can be done to eliminate checking of rates, over billing

– and no.1

– Increase in procurement management to increase profitability of the business 

Watch the full demo below:-

Continue reading Automate your AP Invoices into CargoWise! | CargoDoc at Soft Freight Logic.

Listen to the below video on why CargoWise One is the most suitable ERP for Freight Forwarders.

Continue reading Why should Freight Forwarders use CargoWise? at Soft Freight Logic.

Nicolas Aubert, President of Jones International, gives us some Industry Insights into some of Canada's Supply Chain challenges and the type of Leadership he developed during the Pandemic.

Continue reading Nicolas Aubert, President of Jones International with Canada Industry Insights at Soft Freight Logic.

Management in not enough, become a leader, what logistics industry needs in the hour of crisis. Find out the key skills you need to develop into a leader and why logistics managers need to transition into logistics leaders in the new industry landscape.

What is wrong with logistics management

The pre-pandemic way of doing things is no longer working in logistics. The industry is facing mass resignations, labour shortages, and employee demands for better work-life balance. Covid-19 acted as a catalyst that changed the future world of work in logistics. 

40% of the employees who quit in the Great Resignation quit due to burnout and 20%  cited lack of flexibility as a reason. MIT Sloan reported that the logistics industry had a 7% attrition rate from April 2021 to September 2021.

Their research also found that toxic workplace culture is the top cause of resignation – 10.4 times more likely to cause attrition than bad pay. The popular quip, people leave managers, not jobs, is true.  

Many of the professionals who are leaving take to freelance work, using their expertise to work for themselves. Most such employees happen to be top talent.

Continue reading How to lead in a crisis : Leadership vs management   at Soft Freight Logic.

While the government does release lists of organizations and people you can’t ship to, it’s up to your company to conduct the denied party screenings. Sometimes, your supply chain is not as simple as just pick, pack, and ship. You must factor in compliance with your processes, especially when you risk costly legal penalties and worse.

Businesses must continually screen their trade chain partners and every financial transaction to weed out denied parties. And, they must make sure that goods, technologies and services are not destined for a sanctioned or embargoed country.

While screening can take some time, companies use software that automatically screens the company’s client database to identify if any clients are a denied party. This technology protects businesses from expensive fines and prevents them from violating the law. Do you use this robust denied party screening technology today in your shipping process?

For example, denied party screening software does the tedious work of comparing supplier information against multiple international watch lists, allowing procurement managers to identify potential “problem suppliers” before the contract is signed.

What is denied party screening?

Denied Party Screening (sometimes referred to as Restricted Party Screening), relates to the process of checking a potential business partner or customer against denied and sanctioned party lists to ensure you are not violating any export control regulations.

Continue reading Does your ERP system have Denied Party Screening at Soft Freight Logic.

Continue reading Webinar | Logistics Technology overload – how to keep it simple in 2022 at Soft Freight Logic.

If organizations want their investment in leadership development to more fully pay off, it is essential that they prioritize mindset development — specifically by targeting growth, learning, deliberative, and promotion leader mindsets.

Leaders with a growth mindset tend to focus more on the process rather than just the outcome. On the opposite end, we have a fixed mindset. This mindset believes that people’s basic qualities, such as intelligence and talent, are fixed traits that can’t be changed or developed. Leaders with a fixed mindset are results-oriented to the extreme.

Taking Leadership Beyond Fixed And Growth Mindsets

Leaders who believe in the growth mindset are more likely to hire millennials, establish open work environments that promote teamwork and give their employees autonomy. They’ll also offer comprehensive training programs so workers can continuously develop new skill sets.

When you have a growth mindset, it actually stimulates your brain to learn new things with the help of neuroplasticity—a process where neural connections rewire themselves when they’re used repeatedly for particular tasks or functions over an extended period of time.

While the fixed mindset locks people into patterns, the growth mindset unlocks hidden potential.

Continue reading Change Your Mindset to Develop Leaders in the Millenial Age at Soft Freight Logic.

Leadership is a valuable and unique attribute that transforms a good employee into a great one. A leader should possess an unshakeable vision and the ability to transcend this into an actual reality. Beyond this, the best leaders in the world will inspire others to do the same.

To push the logistics industry forward, we need a united and future-looking outlook. Arguably, as one of the fastest-growing sectors affected by globalization and a string of technology advancements, it has become necessary for our innovators to be the driving force.

It’s high time that we leave behind the idea of dominant leadership paradigms. The traditional fixed leadership style that extracts obedience and conformity is no longer effective in the modern business environment, where employees are looking for more autonomy, creativity and flexibility in their work. Instead of making decisions on behalf of employees, leaders need to adopt a more enabling role that facilitates decision-making by involving team members in brainstorming sessions.

“The unique challenges of logistics and supply chain management make having the right leader a critical part of achieving results,” says Don Firth, president of JobsInLogistics.com Inc.

1. Kickstart Collaboration By Requesting Employees’ Input 

Many companies today have become so large and complex that decision-making has become an arduous task, taking months or even years to go through several layers of approval.

Continue reading Successful Leadership: How to Inspire and Motivate Your Team at Soft Freight Logic.

CargoWise constantly makes updates to the system to keep the CargoWise platform up to date and help their customers streamline export and import processes and have improved control over international compliance.

In January 2022, CargoWise announced they have made enhancements to the operational, financial, and compliance features. Below are some of the updates made to the platform;

Operational Updates

• A new electronic port connection was implemented with key French ports. Cargowise is integrated with AP +, CI5 and S1 port community systems. This feature will send and receive seaport messages for container loading or discharging in France or its overseas territories. Clients are now allowed to view message statuses, container statuses, and workflow events. Through this feature clients can efficiently manage and track cargo with a range of messages available that allows;
  • Customers to send electronic requests to the port to create files under a system
  • Request the status of containers either loading or discharging in France or from one of its overseas territories
  • Submit a manifest of the list of goods expected to be in each container which will be then sent to the customs through the port.

Continue reading New CargoWise Updates and Features for 2022 at Soft Freight Logic.

Code analysis is essential in every organization focused on software development. However, when sensitive information is at play, organizations might want to take an extra step to ensure that those data are well protected. That’s where ISO/IEC 27001:2013 certification has a significant role. More than guaranteeing that developers write better code, it’s a way to show customers that the organization takes its data security seriously.

What is ISO/IEC 27001:2013 and why is it relevant?

The International Organization for Standardization (ISO) is an independent, non-governmental international organization developing and producing worldwide standards. ISO standards cover various activities, from making products and managing processes to service delivery and supplying materials.

ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set out in ISO/IEC 27001:2013 are generic and are intended to be applicable to all organizations, regardless of type, size or nature.

ISO certification has become the norm, and it works as a seal of approval. The benefits include, among others, improved quality management, more efficient processes, increased protection of the company and its assets, increased international reputation, potentially increased revenue or competitive advantage, and enhanced client satisfaction.

Continue reading Soft Freight Logic Is ISO/IEC 27001:2013 Certified at Soft Freight Logic.

The Biden administration issued a proclamation to modify the Harmonized Tariff Schedule (HTS) of the U.S. (HTSUS) on the 23rd of December 2021. The proclamation was published with a 30 day implementation timeline.

The US International Trade Commission (USITC) has implemented the changes to the HTS with World Customs Organization’s (WCO) five-year updation of the Harmonized Commodity Description and Coding System. 

WCO makes this update every 5 years in order to keep the HS up to date with all the latest technological developments. These changes will also provide visibility into new product streams and emerging global issues.

Read our blog to learn more about the HTS and key factors in HS 2022 amendments.

The modifications to the HTS will impact 350 products and product groups that are under various sections in the HTSUS. It will change the tariff codes of the 350 importing products. The suggested modifications also make changes to the nomenclature of the HTSUS changing;

• HTSUS headings
• HTSUS subheadings
• Section notes
• Chapter notes
• Additional U.S. notes
• General notes

In the proclamation, pursuant to section 1206(a) of the 1988 Act, President Biden determines that the proposed modifications is “in conformity with United States obligations under the Convention and do not run counter to the national economic interest of the United States”.

Continue reading The Biden Administration changes to the HTS 2022 implemented on 27 January 2022 at Soft Freight Logic.

With the COVID 19 pandemic continuing to affect the supply chain, the U.S. freight forwarding industry welcomes another new year with a new set of challenges. However, the industry experts have predicted some challenges and opportunities 2022 will bring for freight forwarders.

1. Labour shortages and skill gap

The pandemic has driven many consumers around the world to adapt to e-commerce which has drastically increased the demand of the supply chain more than the industry could handle. This has resulted in an employee shortage in the logistics and supply chain industry in the US. The pandemic has also directly affected the availability of staff, especially considering the COVID 19 safety measures.

Companies in the US are facing Great Attrition while the competition for labour is constantly increasing. McKinsey has reported more than 19 million US workers have left their jobs since April 2021. It has further stated that employees are focusing more on the human aspects of the workplace. This is largely due to the increasing awareness of physical and mental health caused by the pandemic.

According to KPMG, the technological advancement due to the pandemic has led to the supply chain becoming more complex.

Continue reading Predictions for the U.S. Freight Forwarding industry in 2022 at Soft Freight Logic.

Many technological breakthroughs help companies across sectors improve logistics efficiency while keeping costs low and giving expert technical support with several activities ranging from delivery scheduling to allocation to routing to real-time tracking and tracing. Below are some ways through which technology can help you in solving some of the biggest challenges of all time in the first and last-mile delivery.

• Dynamic Routing to reduce delivery timing: Trying to figure out the best route to take to go to a specific location in a certain amount of time is a huge challenge for every driver. Smart businesses are embracing modern dynamic routing systems to ensure that the best last-mile solution offers faster delivery, more profits, and more enjoyable experiences. Thanks to dynamic routing, logistics managers can keep track of their executives and fleet in real-time. It would recommend efficient routes for expediting package delivery.
• Auto Dispatching reduces service time and saves on labor cost: The routing software will appeal to logistics managers. It not only effectively distributes resources but also keeps final-mile costs under control. The application assists you in organizing your routes, assigning tasks to drivers, and even tracking their location.

Continue reading How Technology Can Solve the Biggest Last & First-Mile Challenges at Soft Freight Logic.

For those unfamiliar, the ‘last mile problem’ is a challenge that businesses of all types face every day. In telecom, It’s a phrase that refers to the final leg of communication networks delivering connectivity to retail customers–the last 20% of the overall network fabric that actually reaches the end-user.

What is Last-Mile Delivery?

Last-mile delivery is the process of conveying packaged items from a courier company’s warehouse to the buyer’s location. The above image clearly shows the entire delivery cycle of an order.

Problems in Last-Mile Delivery

The above chart is a simplified depiction of what expectations a customer has on the last mile delivery of the order. It is therefore important to keep track of things and ensure that there is no fault in our last-mile delivery procedure. Below are some of the last-mile delivery challenges which all logistic companies should take care of.

Executing Same Day Delivery or on-time delivery: According to studies, more than 80% of customers currently are prepared to pay extra for faster delivery, and meeting this expectation is the most difficult obstacle for last-mile deliveries. Reduced delivery turnaround times are exceedingly difficult to achieve due to inefficient routing systems, human dependence on distributing work, and poor third-party logistics provider management, posing a risk to the entire shipping process.

Continue reading Understanding The Challenges To Last-Mile Delivery at Soft Freight Logic.

As a result of the ongoing epidemic, the already-complicated final-mile distribution became considerably more chaotic in 2020. Contactless delivery, cashless payments, health updates, and other issues arose at a period when businesses were attempting to meet new customer demands such as same-day delivery. Customers that see the importance of total transparency in the fulfillment process are looking for such a mechanism wherein they can receive the full information about their order. They want to know where their order is, who will deliver it, and when it will arrive. Customers want brands to provide a range of delivery options, and it doesn’t end there. Customers are more loyal to companies that provide a flexible online shopping experience and respond to their specific requirements.

To meet these demands, supply chain leaders must reconsider their last-mile delivery strategy. Traditional hub-and-spoke logistics solutions will not be enough to strike a balance between customer satisfaction and profitability. Therefore, logistics companies need to develop an effective last-mile delivery strategy to fulfill the demands of their customers.

The above chart denotes the estimated value of the First and Last Mile Delivery Market by 2028, denoting 14.17% of growth in this sector of the industry.

Continue reading How To Optimize First-Mile Delivery at Soft Freight Logic.

It is an absolute need that Logistics companies become more automated. Choosing the right software for your business is the 1st step but have you checked all the boxes that are unique to your business needs:

1. What does your business specialise in?
2. Choose an ERP system that will tick all your boxes and can be customised to suit your business’s UNIQUE needs.

CargoWise One is designed to assist different types of logistic providers as demonstrated below.

Small to large enterprises have taken the plunge to use this system. Read to find out if this is the right fit for your organisation.

https://enlyft.com/tech/products/cargowise-one

Companies using CargoWise One

ENLYFT did a study on around 75 to 78 Companies that use CW1, and the use distribution of the study reveals its fit across all three sizes of organisations (small, medium and large)

Wisetech CargoWise One customer base

A review of Tech Republic article 7 steps to choosing the right ERP software ,  demonstrates how Soft Freight Logic and CargoWise One has ticked all the boxes and has created digital tools to fill in the gaps.

Your One Stop Digital Logistics Enabler

So, what’s the best way to find the ERP solution that’s going to be the best fit for your logistics organization?

Continue reading Do you have the right ERP and Offshore Development Partner in Logistics at Soft Freight Logic.

SFL Hub Technologies is responsible for the Software Development and Integrations with our Cargowise One customers. After an extensive audit process we have been certified with an ISO 9001:2015 certificate.

What is ISO 9001?

ISO 9001 is an international standard on quality management system that shows the ability of an organization to consistently provide quality products and services that meet the requirements of customers.

Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

International Organization for Standardization

What does this mean to SFL HUB?

• Improved customer satisfaction and loyalty
• Happier and more competent employees
• Better quality products and services
• Increased efficiency, fewer mistakes, and less wasted time
• Reduced overall risks

A happy, engaged, well-trained and competent workforce is a productive workforce. Employee satisfaction is a major benefit of ISO 9001.

What does this mean for our clients?

This means that as a company we are dedicated to providing the best solutions and customer service to our clients.

The standard requires that our organization not only determines if our customer requirements have been met but also monitors our customers subjective perception of it.

Continue reading SFL HUB TECHNOLOGIES GETS ISO 9001 CERTIFIED at Soft Freight Logic.

The bottlenecking at the ports is more than what we see at the ports. There have been many events that have led to the congestion.

Continue reading Digital Tools to assist with the Port Congestion at Soft Freight Logic.

Developed by Australian-based WiseTech Global, CargoWise is an integrated digital management solution.

Continue reading Why Freight Forwarders should use CargoWise? at Soft Freight Logic.

The Board Of Standards Of The American Academy Of Project Management has certified Raja Ratandeep, COO and Co- Founder of SFL the Master Project Manager (MPM).

Being a transformational change manager and having 20 years of experience in the field, I feel really ecstatic today to share a very important news. I have been duly elected as the ‘Member of The American Academy Of Project Management’ and also designated as the Fellow Of American Academy Of Project Management (FAAPM). 

Raja Ratandeep (COO and Co-Founder of Soft Freight Logic)

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Continue reading Raja Ratandeep gets certified as the Master Project Manager (MPM). at Soft Freight Logic.

Looking to the Future

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Continue reading Webinar: Key Trends for the Logistics Industry at Soft Freight Logic.

The session started with a review of the disruption to the industry on business thinking, sales, finance and operations, which was discussed in the first two sessions. We reviewed the state of marketing in logistics and the feasibility of current strategy.

Continue reading Webinar: Branding In a Recession at Soft Freight Logic.

Is your company ready for the future of work in logistics?

Continue reading Prepare for the future of work in logistics at Soft Freight Logic.

SFL IS ISO 9001:2015 CERTIFIED

Continue reading ISO 9001 : 2015 CERTIFICATION at Soft Freight Logic.

This November marked two years since the first outbreak of the Covid-19 virus. The future of logistics business operations completely shifted as companies were forced to reimagine their workforce and processes.

Continue reading Logistics, Automation, & the Future of the Workforce at Soft Freight Logic.

In this past year, the freight-forwarding and logistics industry suffered hugely thanks to the pandemic and many other consequential and inconsequential factors.

Continue reading Huge Blows To The Freight Forwarding Sector of 2021 at Soft Freight Logic.

Click below on the link to view full article – SFL is featured on Page 75.

https://www.dnb.co.in/file/publications/leading-smes-of-india-2021/

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Continue reading SFL Features in Dun & Bradstreet – Leading SMEs of India 2021 at Soft Freight Logic.

Here’s a look at the key takeaways from our session 6th of May 2020.

SFL Co-Founder and CEO, Ikraam Reyaz was joined by Raja Ratandeep SFL Co-Founder and COO, Abbas Sethwala (EFL Chief Administrative Officer) and Martin Schultze, Managing Director of Contra Consolidations.

We’ve outlined key takeaways from the session below as a recap for those who attended and a quick catch up if you missed the live session. Click below to view the full session.

THE MACRO PICTURE

 Challenges to the Industry

Industry challenges were examined from a lens of changing government regulations as countries enter new phases in the battle against Covid-19. Some of the key challenges were:

• Equipment shortages
• Port congestion due to ineffective government intervention
• Overcoming overstay and demurrage by transferring cargo to Customs licensed depots operated by consolidators
• Premium rates for existing capacity in air freight
• Decrease in availability of trucking personnel

Industry predictions for the next six months were analyzed against a Ushaped economic recovery and included:

• High air freight rates for the next 3-6 months
• Increase in sea freight and the adaptation of smaller package sizes
• Increased financial exposure and risk

ENABLING THE MICRO 

Organizational Challenges and How to Overcome Them

Three fundamental challenges organizations will have to grapple with were outlined as:

• Remote working: as an “onsite” industry becomes “offsite”
• Silos: Disconnected Independent Systems
• Workforce: Retool and Training

For effective remote working, workflow implementation was discussed as being the goal to achieve within organizations.

Continue reading Webinar: Optimising Operations Around the World and in the Workforce at Soft Freight Logic.

CargoWise now produces Certificates of Origin documentation for ChAFTA exports from Australia to China.             

What is ChAFTA?

ChAFTA is short for the China-Australia Free Trade Agreement. It was a trade agreement signed between the 2 economic powerhouses on the 20th of December 2015 which has greatly improved trade between the 2 countries by eliminating tariffs on the vast majority of goods moving between them. 

Only goods that originate in either China or Australia are eligible for the preferential tariff rates. A ChAFTA Certificate of origin is a document that confirms that the goods originated in Australia or China in accordance with the provisions of the China-Australia Free Trade Agreement.

What are the ChAFTA Preferential Rules of Origin?

ROO which stands for ChAFTA Preferential Rules of Origin are agreed criteria used to ensure that only goods originating from Australia and China end up getting the preferential treatment under the agreement. One of the main aims of these rules is to prevent goods from a 3rd party transshipping through Australia or China to take advantage of the FTA.

Any imports into Australia or China that do not comply with the ROO will be subject to the general MFN rate of duty.

Continue reading How ChAFTA benefits trade between Australia and China? at Soft Freight Logic.

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Continue reading CargoDoc Webinar 01: Data Automation for CargoWise Companies at Soft Freight Logic.

SFL has been reckoned as a one-stop destination for integrated solutions exempting the customers from seeking different service providers for different solutions. Hear what Raja has to say to Business Connect India.

Continue reading Business Connect India: Raja Ratandeep talks about “Thinking Global” at Soft Freight Logic.

It is such an honour for SFL to be recognised as one of the Top 10 SCM Technology providers by CIOReviewIndia.

Continue reading Soft Freight Logic – Top 10 SCM Technology Provider – 2021 at Soft Freight Logic.

Rishan Barat, Leader in Microsoft Canada, recently hosted SFL CEO, Ikraam Reyaz for a leadership podcast. Take a listen at his amazing leadership style and his vision for SFL.

Continue reading Rishan Barat, Leader of Microsoft Canada hosts SFL CEO and Co-Founder, Ikraam Reyaz at Soft Freight Logic.

How did Mr. Rishan Barat from South Africa become a business leader at Microsoft Canada today?

Continue reading BUSINESS LEADERS EMPOWERING THE NEXT GENERATION at Soft Freight Logic.

The responsibility of decision making is a duty you know well. As someone who holds a leadership position in your organization, making the right decisions comes with its rewards, however, the role also comes with its risks.

Continue reading Automating Your Logistics Business: 3 Valid Fears Company Leaders Have at Soft Freight Logic.

The Southern African Customs Union (SACU) comprising of South Africa, Namibia, Botswana, Lesotho and Eswatini is currently undergoing migration from HTS 2017 to HTS 2022.

Continue reading Southern African Customs Union (SACU) Roadmap for Migration from HS 2017 to HS 2022 at Soft Freight Logic.

Shippers, Forwarders and LSPs are completely reassessing their supply chain operations and their strategies. Adoption of technology and digitalization have further accelerated as a result of the pandemic.

Continue reading Freight Forwarding Industry Post COVID 19 at Soft Freight Logic.

The World Customs Organization (WCO) will implementing a new set of changes to the Harmonized Tariff System (HTS) from the 1st of January 2022.

Continue reading New HTS codes to be implemented by 1st of January 2022 at Soft Freight Logic.