Tech Tools to Digitally Elevate – 2

Pathways to Future Proof Your Logistics Business


What are Integrations?

 At its most basic, integration between software is the process of combining two pieces of software in order to solve the problem of isolated data.

Organizations often have multiple software serving different purposes, but also overlapping in certain functionalities. When these organizations directly link the software to each other via an integration, life does not just become so much easier for everyone involved, but business goals and targets can be achieved much quicker.

What does it mean for your business?

There’s a wide range of possible solutions when it comes to better integrating your company’s tools, applications, and data. For logistics businesses, this would mean that your ERP, such as CargoWise One, would combine two or more applications used in your business to produce much more efficiency and one-stop visibility of important data.

Since data comes in all shapes and forms, each of your applications will have it categorized in its own terms. For instance, your CRM might have a database with information about the “contacts” and “companies” you are working with. On the other hand, your accountancy app might have a database of “clients,” “banking” and “expenses.”

The problem here is that half of the data is on one platform, and the other half is on another. So how do we make use of these individual amazing applications while also getting these two different applications to complement each other? This is where Integrations come in to save the day, and everyone has a complete view of the above labelled “client”, “contact”, and “company” in one location.  

What are the benefits?

There are numerous benefits that integrations can bring to your business, including:

  • Your logistical operations are fine-tuned and streamlined
  • Systems now speak the same language: from the delivery truck to the digital marketer
  • Reduces cost, waste, production time and response time
  • Information silos are repaired, and data collection and analysis are intuitive and reliable
  • Saves time, money, and further facilitates automation
  • Increased collaboration and enterprise-wide visibility
  • Fewer disruptions to operations
  • Provides a clear line of sight and ability to stay on top of demand

How you can implement it?

When a supply chain is a well-oiled machine with integrated software, it’s easier for companies to maintain and even increase their revenue, resulting in higher profit margins.

Consolidating your logistics operations, platforms, providers, and services via software integrations is essential if you want to stay on top of the market and provide value.

To see how Integrations helps Freight Forwarders, read this case study which demonstrates how SFL implemented our software integrations and what benefits the client achieved:  

To receive a tailor-made solutions program for your company, visit:

Soft Freight Logic: