Using robotic process automation ( RPA ) keeps on redefining logistics. Logistics industries use RPA to better manage shipments from their fulfillment centers to customers globally. 

In this Webinar the Host Imrah Chizyuka the Director of Digital Adoption in Soft Freight Logic tackles

1. ERP System Limitations
2. DHL Logistics Automated Data Entry Case Study
3. Effective RPA Implementation in Logistics Companies
4. Customised Supply Chain Data Entry Solutions

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• Industry
• Leadership
• Press Releases

Continue reading Webinar: Robotic Automation in Logistics at Soft Freight Logic.

WisteTech Global partnered with Reuters Events, surveying more than 480 logistics professionals to uncover how businesses can drive productivity within their operations, and the crucial role that technology will play in achieving this. Check out some of the findings.

As the demand continues to skyrocket so do constraints on time, money and resources. With the right investment and correct technology you can unlock new productivity gains and meet your customer needs now and in the future.

Continue reading Global logistics: The link between technology and productivity at Soft Freight Logic.

Take a listen to our Digital Adoption Officer, Imrah Chizyuka, explaining how our CargoWise Consulting works and how our BPO service uses RPA and OCR for faster turnaround times.

Continue reading SFL Ecosystem | Business Process Offshoring | RPA and OCR | CargoWise Consulting at Soft Freight Logic.

Customers around the world are expecting a faster delivery time and companies are in need to find solutions to ensure goods are delivered across borders in a fast and affordable manner.

Continue reading Digital Trends to Increases Sales in Logistics Industry 2022 at Soft Freight Logic.

ERP is at the centre of any organization’s automated effort. AI works to maximize the value of an ERP by improving process, saving time, and increasing the bottom line of the organization. 

AI is a natural partner to ERP.

In fact, according to Gartner, as much as 80% of emerging technologies will have artificial intelligence as a key component. AI allows ERP vendors to improve ERP systems using machine learning and natural-language interfaces. The AI in ERP systems provides actionable data insights enabling companies to improve their operational efficiency.

5 Ways to look at the impact of AI-run ERP systems on logistics companies and the improvement we can expect in the operations. 

1 – Improve Productivity with Superior Business Insights

Logistics businesses involve several complex and sometimes long processes. Identify potential risks before-hand to ensure that the correct strategy can be put in place so the business will not be negatively affected.

AI-enabled ERP systems supply real-time data, reinforcement of which can facilitate effective decisions making that can significantly speed up the logistics process.

Data-driven, autonomous supply chains and logistics operations impact business optimization to the level that was previously unimaginable.

2 – Improve Forecasting Capabilities

AI enables organizations to keep track of past concerns, identify repeated trends, and make more accurate predictions about the forthcoming periods.

Continue reading How will AI Implementation Impact your ERP at Soft Freight Logic.

Supply chain mapping allows you to put strategies in place to rapidly react when there are supply chain problems like a supplier faces a shortage, an order gets lost in the system or unpredicted industry challenges.

David Leifsson is a Supply Chain guru with knowledge on carbon footprint in the supply chain Industry.

Listen to David Leifsson explaining how supply chain mapping can assist your business and how AI and your ERP can do the work for you.

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Continue reading Supply Chain Mapping with your ERP at Soft Freight Logic.

The CargoWise Certified Professional Program presents
a unique opportunity to develop and showcase your
specialized skills and knowledge with the logistics
industry’s leading software platform.

As you earn levels of certification, you will become an indispensable
resource for your team and your entire company as a recognized
application expert.

Demonstrate your mastery, lead by example,
and show everyone how to work simpler, faster, and better
with CargoWise.

CargoWise-Certified-Professional-Program-FAQsDownload

Continue reading CargoWise Certification Frequently asked questions at Soft Freight Logic.

In the moment, however, transformation can be overwhelming and full of uncertainty. Digital business transformation invites—and dares—an organization to reinvent itself with the goal of delivering enhanced, modern experiences to customers and a streamlined, efficient workflow internally.

In this article by Wisetech Global : Driving digital transformation: 5 questions for logistics leaders

So how are successful logistics companies using technology to reduce risk and move faster than their competitors?

Drawing on our experience and lessons learned from the past few months, we believe logistics leaders should consider the following questions.  

Question 1: Are your operations streamlined on one system, or are you reliant on multiple, patched together software systems that don’t talk to each other?

Manually entering and transferring data between different software systems and operators is time-consuming and the potential for error increases every time information is re-keyed – especially when you’re facing language, legal and localisation differences.

CargoWise is a single platform logistics solution. This means users can access the same information on the same database at the same time, regardless of where they’re based.

For example, when a purchase order is entered by an operator or received via EDI from a customer or third-party, CargoWise automatically notifies the appropriate users of the booking request, who can then view the details and decide on the most efficient shipping method and schedule.

Continue reading How to lead your organisation into Digital Transformation at Soft Freight Logic.

Well done, MTS! Your efficiency, diligence for growth, and visionary decision-making are testament to the competitive advantage your enterprise holds; and we’re proud to work with you!

Continue reading How your ERP can Streamline your Finance Activities at Soft Freight Logic.

Get the best practices and invest in a service partner that can boost productivity in your business and to gain that seamless flow of data.

The benefits of using a CargoWise Service Partner

With deep technical and system experience, CargoWise Service Partners examine your unique business needs and recommend configurable solutions that deliver real value, fast.​ Hear some of CargoWise Partners share how they can help you achieve your digital transformation goals in record time.

Boosting productivity with a CargoWise Service Partner

Read our article Do You Have the Right ERP and Offshore Development Partner in Logistics and listen to the below video and learn how a CargoWise Partner can help your business boost productivity.

Continue reading Why do I need a CargoWise Service Partner at Soft Freight Logic.

CargoDoc is compatible with your CargoWise system. Capture AP invoices directly to your ERP system.

You can use CargoDoc with our without provisions/buy rates added onto the system. Below is an overview of what you can expect by using this automated data entry tool.

1. With or Without Provisions 

– Easy reconciling of invoices to vendor statements for finance department 

– Accuracy and timeously capturing of data ensures real time visibility of shipment file costs 

– Under recovery of shipment costs is easily identified and can be recovered in time from the client. 

– Assisting procurement to negotiate better rates per trade lane. 

– Increase overall productivity and profitability of the business by spending more time analyzing shipment file data than capturing data. 

2. Without Provisions

– Buy rates of vendors do not need to match on CW1 system to capture data of invoice 

– and no. 1

3. With Provisions

– Agreed rates with vendors are added onto the system 

– When AP invoice amounts agree to provision- automatic posting of invoices can be done to eliminate checking of rates, over billing

– and no.1

– Increase in procurement management to increase profitability of the business 

Watch the full demo below:-

Continue reading Automate your AP Invoices into CargoWise! | CargoDoc at Soft Freight Logic.

Listen to the below video on why CargoWise One is the most suitable ERP for Freight Forwarders.

Continue reading Why should Freight Forwarders use CargoWise? at Soft Freight Logic.

Nicolas Aubert, President of Jones International, gives us some Industry Insights into some of Canada's Supply Chain challenges and the type of Leadership he developed during the Pandemic.

Continue reading Nicolas Aubert, President of Jones International with Canada Industry Insights at Soft Freight Logic.

Management in not enough, become a leader, what logistics industry needs in the hour of crisis. Find out the key skills you need to develop into a leader and why logistics managers need to transition into logistics leaders in the new industry landscape.

What is wrong with logistics management

The pre-pandemic way of doing things is no longer working in logistics. The industry is facing mass resignations, labour shortages, and employee demands for better work-life balance. Covid-19 acted as a catalyst that changed the future world of work in logistics. 

40% of the employees who quit in the Great Resignation quit due to burnout and 20%  cited lack of flexibility as a reason. MIT Sloan reported that the logistics industry had a 7% attrition rate from April 2021 to September 2021.

Their research also found that toxic workplace culture is the top cause of resignation – 10.4 times more likely to cause attrition than bad pay. The popular quip, people leave managers, not jobs, is true.  

Many of the professionals who are leaving take to freelance work, using their expertise to work for themselves. Most such employees happen to be top talent.

Continue reading How to lead in a crisis : Leadership vs management   at Soft Freight Logic.

While the government does release lists of organizations and people you can’t ship to, it’s up to your company to conduct the denied party screenings. Sometimes, your supply chain is not as simple as just pick, pack, and ship. You must factor in compliance with your processes, especially when you risk costly legal penalties and worse.

Businesses must continually screen their trade chain partners and every financial transaction to weed out denied parties. And, they must make sure that goods, technologies and services are not destined for a sanctioned or embargoed country.

While screening can take some time, companies use software that automatically screens the company’s client database to identify if any clients are a denied party. This technology protects businesses from expensive fines and prevents them from violating the law. Do you use this robust denied party screening technology today in your shipping process?

For example, denied party screening software does the tedious work of comparing supplier information against multiple international watch lists, allowing procurement managers to identify potential “problem suppliers” before the contract is signed.

What is denied party screening?

Denied Party Screening (sometimes referred to as Restricted Party Screening), relates to the process of checking a potential business partner or customer against denied and sanctioned party lists to ensure you are not violating any export control regulations.

Continue reading Does your ERP system have Denied Party Screening at Soft Freight Logic.

Continue reading Webinar | Logistics Technology overload – how to keep it simple in 2022 at Soft Freight Logic.

CargoWise constantly makes updates to the system to keep the CargoWise platform up to date and help their customers streamline export and import processes and have improved control over international compliance.

In January 2022, CargoWise announced they have made enhancements to the operational, financial, and compliance features. Below are some of the updates made to the platform;

Operational Updates

• A new electronic port connection was implemented with key French ports. Cargowise is integrated with AP +, CI5 and S1 port community systems. This feature will send and receive seaport messages for container loading or discharging in France or its overseas territories. Clients are now allowed to view message statuses, container statuses, and workflow events. Through this feature clients can efficiently manage and track cargo with a range of messages available that allows;
  • Customers to send electronic requests to the port to create files under a system
  • Request the status of containers either loading or discharging in France or from one of its overseas territories
  • Submit a manifest of the list of goods expected to be in each container which will be then sent to the customs through the port.

Continue reading New CargoWise Updates and Features for 2022 at Soft Freight Logic.

The Biden administration issued a proclamation to modify the Harmonized Tariff Schedule (HTS) of the U.S. (HTSUS) on the 23rd of December 2021. The proclamation was published with a 30 day implementation timeline.

The US International Trade Commission (USITC) has implemented the changes to the HTS with World Customs Organization’s (WCO) five-year updation of the Harmonized Commodity Description and Coding System. 

WCO makes this update every 5 years in order to keep the HS up to date with all the latest technological developments. These changes will also provide visibility into new product streams and emerging global issues.

Read our blog to learn more about the HTS and key factors in HS 2022 amendments.

The modifications to the HTS will impact 350 products and product groups that are under various sections in the HTSUS. It will change the tariff codes of the 350 importing products. The suggested modifications also make changes to the nomenclature of the HTSUS changing;

• HTSUS headings
• HTSUS subheadings
• Section notes
• Chapter notes
• Additional U.S. notes
• General notes

In the proclamation, pursuant to section 1206(a) of the 1988 Act, President Biden determines that the proposed modifications is “in conformity with United States obligations under the Convention and do not run counter to the national economic interest of the United States”.

Continue reading The Biden Administration changes to the HTS 2022 implemented on 27 January 2022 at Soft Freight Logic.

With the COVID 19 pandemic continuing to affect the supply chain, the U.S. freight forwarding industry welcomes another new year with a new set of challenges. However, the industry experts have predicted some challenges and opportunities 2022 will bring for freight forwarders.

1. Labour shortages and skill gap

The pandemic has driven many consumers around the world to adapt to e-commerce which has drastically increased the demand of the supply chain more than the industry could handle. This has resulted in an employee shortage in the logistics and supply chain industry in the US. The pandemic has also directly affected the availability of staff, especially considering the COVID 19 safety measures.

Companies in the US are facing Great Attrition while the competition for labour is constantly increasing. McKinsey has reported more than 19 million US workers have left their jobs since April 2021. It has further stated that employees are focusing more on the human aspects of the workplace. This is largely due to the increasing awareness of physical and mental health caused by the pandemic.

According to KPMG, the technological advancement due to the pandemic has led to the supply chain becoming more complex.

Continue reading Predictions for the U.S. Freight Forwarding industry in 2022 at Soft Freight Logic.

Many technological breakthroughs help companies across sectors improve logistics efficiency while keeping costs low and giving expert technical support with several activities ranging from delivery scheduling to allocation to routing to real-time tracking and tracing. Below are some ways through which technology can help you in solving some of the biggest challenges of all time in the first and last-mile delivery.

• Dynamic Routing to reduce delivery timing: Trying to figure out the best route to take to go to a specific location in a certain amount of time is a huge challenge for every driver. Smart businesses are embracing modern dynamic routing systems to ensure that the best last-mile solution offers faster delivery, more profits, and more enjoyable experiences. Thanks to dynamic routing, logistics managers can keep track of their executives and fleet in real-time. It would recommend efficient routes for expediting package delivery.
• Auto Dispatching reduces service time and saves on labor cost: The routing software will appeal to logistics managers. It not only effectively distributes resources but also keeps final-mile costs under control. The application assists you in organizing your routes, assigning tasks to drivers, and even tracking their location.

Continue reading How Technology Can Solve the Biggest Last & First-Mile Challenges at Soft Freight Logic.

For those unfamiliar, the ‘last mile problem’ is a challenge that businesses of all types face every day. In telecom, It’s a phrase that refers to the final leg of communication networks delivering connectivity to retail customers–the last 20% of the overall network fabric that actually reaches the end-user.

What is Last-Mile Delivery?

Last-mile delivery is the process of conveying packaged items from a courier company’s warehouse to the buyer’s location. The above image clearly shows the entire delivery cycle of an order.

Problems in Last-Mile Delivery

The above chart is a simplified depiction of what expectations a customer has on the last mile delivery of the order. It is therefore important to keep track of things and ensure that there is no fault in our last-mile delivery procedure. Below are some of the last-mile delivery challenges which all logistic companies should take care of.

Executing Same Day Delivery or on-time delivery: According to studies, more than 80% of customers currently are prepared to pay extra for faster delivery, and meeting this expectation is the most difficult obstacle for last-mile deliveries. Reduced delivery turnaround times are exceedingly difficult to achieve due to inefficient routing systems, human dependence on distributing work, and poor third-party logistics provider management, posing a risk to the entire shipping process.

Continue reading Understanding The Challenges To Last-Mile Delivery at Soft Freight Logic.

As a result of the ongoing epidemic, the already-complicated final-mile distribution became considerably more chaotic in 2020. Contactless delivery, cashless payments, health updates, and other issues arose at a period when businesses were attempting to meet new customer demands such as same-day delivery. Customers that see the importance of total transparency in the fulfillment process are looking for such a mechanism wherein they can receive the full information about their order. They want to know where their order is, who will deliver it, and when it will arrive. Customers want brands to provide a range of delivery options, and it doesn’t end there. Customers are more loyal to companies that provide a flexible online shopping experience and respond to their specific requirements.

To meet these demands, supply chain leaders must reconsider their last-mile delivery strategy. Traditional hub-and-spoke logistics solutions will not be enough to strike a balance between customer satisfaction and profitability. Therefore, logistics companies need to develop an effective last-mile delivery strategy to fulfill the demands of their customers.

The above chart denotes the estimated value of the First and Last Mile Delivery Market by 2028, denoting 14.17% of growth in this sector of the industry.

Continue reading How To Optimize First-Mile Delivery at Soft Freight Logic.

It is an absolute need that Logistics companies become more automated. Choosing the right software for your business is the 1st step but have you checked all the boxes that are unique to your business needs:

1. What does your business specialise in?
2. Choose an ERP system that will tick all your boxes and can be customised to suit your business’s UNIQUE needs.

CargoWise One is designed to assist different types of logistic providers as demonstrated below.

Small to large enterprises have taken the plunge to use this system. Read to find out if this is the right fit for your organisation.

https://enlyft.com/tech/products/cargowise-one

Companies using CargoWise One

ENLYFT did a study on around 75 to 78 Companies that use CW1, and the use distribution of the study reveals its fit across all three sizes of organisations (small, medium and large)

Wisetech CargoWise One customer base

A review of Tech Republic article 7 steps to choosing the right ERP software ,  demonstrates how Soft Freight Logic and CargoWise One has ticked all the boxes and has created digital tools to fill in the gaps.

Your One Stop Digital Logistics Enabler

So, what’s the best way to find the ERP solution that’s going to be the best fit for your logistics organization?

Continue reading Do you have the right ERP and Offshore Development Partner in Logistics at Soft Freight Logic.

SFL Hub Technologies is responsible for the Software Development and Integrations with our Cargowise One customers. After an extensive audit process we have been certified with an ISO 9001:2015 certificate.

What is ISO 9001?

ISO 9001 is an international standard on quality management system that shows the ability of an organization to consistently provide quality products and services that meet the requirements of customers.

Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

International Organization for Standardization

What does this mean to SFL HUB?

• Improved customer satisfaction and loyalty
• Happier and more competent employees
• Better quality products and services
• Increased efficiency, fewer mistakes, and less wasted time
• Reduced overall risks

A happy, engaged, well-trained and competent workforce is a productive workforce. Employee satisfaction is a major benefit of ISO 9001.

What does this mean for our clients?

This means that as a company we are dedicated to providing the best solutions and customer service to our clients.

The standard requires that our organization not only determines if our customer requirements have been met but also monitors our customers subjective perception of it.

Continue reading SFL HUB TECHNOLOGIES GETS ISO 9001 CERTIFIED at Soft Freight Logic.

The bottlenecking at the ports is more than what we see at the ports. There have been many events that have led to the congestion.

Continue reading Digital Tools to assist with the Port Congestion at Soft Freight Logic.

Developed by Australian-based WiseTech Global, CargoWise is an integrated digital management solution.

Continue reading Why Freight Forwarders should use CargoWise? at Soft Freight Logic.

The Board Of Standards Of The American Academy Of Project Management has certified Raja Ratandeep, COO and Co- Founder of SFL the Master Project Manager (MPM).

Being a transformational change manager and having 20 years of experience in the field, I feel really ecstatic today to share a very important news. I have been duly elected as the ‘Member of The American Academy Of Project Management’ and also designated as the Fellow Of American Academy Of Project Management (FAAPM). 

Raja Ratandeep (COO and Co-Founder of Soft Freight Logic)

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Continue reading Raja Ratandeep gets certified as the Master Project Manager (MPM). at Soft Freight Logic.

Looking to the Future

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Continue reading Webinar: Key Trends for the Logistics Industry at Soft Freight Logic.

The session started with a review of the disruption to the industry on business thinking, sales, finance and operations, which was discussed in the first two sessions. We reviewed the state of marketing in logistics and the feasibility of current strategy.

Continue reading Webinar: Branding In a Recession at Soft Freight Logic.

Is your company ready for the future of work in logistics?

Continue reading Prepare for the future of work in logistics at Soft Freight Logic.

SFL IS ISO 9001:2015 CERTIFIED

Continue reading ISO 9001 : 2015 CERTIFICATION at Soft Freight Logic.

This November marked two years since the first outbreak of the Covid-19 virus. The future of logistics business operations completely shifted as companies were forced to reimagine their workforce and processes.

Continue reading Logistics, Automation, & the Future of the Workforce at Soft Freight Logic.

In this past year, the freight-forwarding and logistics industry suffered hugely thanks to the pandemic and many other consequential and inconsequential factors.

Continue reading Huge Blows To The Freight Forwarding Sector of 2021 at Soft Freight Logic.

Click below on the link to view full article – SFL is featured on Page 75.

https://www.dnb.co.in/file/publications/leading-smes-of-india-2021/

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Continue reading SFL Features in Dun & Bradstreet – Leading SMEs of India 2021 at Soft Freight Logic.

CargoWise now produces Certificates of Origin documentation for ChAFTA exports from Australia to China.             

What is ChAFTA?

ChAFTA is short for the China-Australia Free Trade Agreement. It was a trade agreement signed between the 2 economic powerhouses on the 20th of December 2015 which has greatly improved trade between the 2 countries by eliminating tariffs on the vast majority of goods moving between them. 

Only goods that originate in either China or Australia are eligible for the preferential tariff rates. A ChAFTA Certificate of origin is a document that confirms that the goods originated in Australia or China in accordance with the provisions of the China-Australia Free Trade Agreement.

What are the ChAFTA Preferential Rules of Origin?

ROO which stands for ChAFTA Preferential Rules of Origin are agreed criteria used to ensure that only goods originating from Australia and China end up getting the preferential treatment under the agreement. One of the main aims of these rules is to prevent goods from a 3rd party transshipping through Australia or China to take advantage of the FTA.

Any imports into Australia or China that do not comply with the ROO will be subject to the general MFN rate of duty.

Continue reading How ChAFTA benefits trade between Australia and China? at Soft Freight Logic.

SFL has been reckoned as a one-stop destination for integrated solutions exempting the customers from seeking different service providers for different solutions. Hear what Raja has to say to Business Connect India.

Continue reading Business Connect India: Raja Ratandeep talks about “Thinking Global” at Soft Freight Logic.

It is such an honour for SFL to be recognised as one of the Top 10 SCM Technology providers by CIOReviewIndia.

Continue reading Soft Freight Logic – Top 10 SCM Technology Provider – 2021 at Soft Freight Logic.

Rishan Barat, Leader in Microsoft Canada, recently hosted SFL CEO, Ikraam Reyaz for a leadership podcast. Take a listen at his amazing leadership style and his vision for SFL.

Continue reading Rishan Barat, Leader of Microsoft Canada hosts SFL CEO and Co-Founder, Ikraam Reyaz at Soft Freight Logic.

How did Mr. Rishan Barat from South Africa become a business leader at Microsoft Canada today?

Continue reading BUSINESS LEADERS EMPOWERING THE NEXT GENERATION at Soft Freight Logic.

The responsibility of decision making is a duty you know well. As someone who holds a leadership position in your organization, making the right decisions comes with its rewards, however, the role also comes with its risks.

Continue reading Automating Your Logistics Business: 3 Valid Fears Company Leaders Have at Soft Freight Logic.

The Southern African Customs Union (SACU) comprising of South Africa, Namibia, Botswana, Lesotho and Eswatini is currently undergoing migration from HTS 2017 to HTS 2022.

Continue reading Southern African Customs Union (SACU) Roadmap for Migration from HS 2017 to HS 2022 at Soft Freight Logic.

When selecting an enterprise software, choose one that allows your business to innovate & add value to your customers.

Continue reading How to Achieve a High ROI on your Software. at Soft Freight Logic.

Diagnosing Gaps in CargoWise One to Increase Automation and Business Process Efficiencies.

Continue reading GAP Analysis for Legacy CargoWise One User. at Soft Freight Logic.